Last Updated January 4 2021
Craft Hot Sauce LLC (“Craft Hot Sauce,” “we,” or “us”) respects and values your privacy. As part of our commitment to using the information that you share with us responsibly, we want you to be familiar with how we collect, use, and disclose information relating to you, your computer, or your device and that enables your identification (“Personal Information”).
1. WHAT INFORMATION DO WE COLLECT ABOUT YOU?
a. What You Give Us
Some parts of the Site may ask you to submit Personal Information in order for you to benefit from the specified features or to participate in a particular activity. For example, you may voluntarily provide Personal Information to us in the following ways:
Contact Us Forms and Correspondence: If you contact us, we may keep a record of that correspondence. For example, we collect the information that you provide on the “contact us” form available on the Site.
Order Information: When you place an order on the Site, we obtain from you the information we need to enable the transaction. This may include your name, delivery address, billing address, telephone number, email address, and credit card number. We may also retain details of your specific orders and transactions.
Registration For An Account: If you register for an account with us, we will collect the information that you voluntarily provide when registering. This information may include your name, username, and password.
Subscribe to Mailing List: If you subscribe to our email mailing list, we will collect your email address.
Social Media Use: We receive Personal Information that we collect from your interaction with our social media pages, including on Facebook, YouTube, and Instagram.
Comments and Forums: We collect any Personal Information that you provide to us in publicly available comments, reviews, testimonials, and other similar forums.
b. Information from Use of the Site
c. Data about Children
We do not knowingly collect Personal Information through the Site from children under the age of 13. We reserve the right to delete any information identified as having been provided through the Site from children under the age of 13.
2. HOW DO WE USE THE INFORMATION WE COLLECT FROM YOU?
3. WITH WHOM DO WE SHARE YOUR INFORMATION?
Service Providers: We may share your Personal Information with individuals or companies that we hire to provide services to us, such as website hosting services, logistics professionals, and delivery companies.
Legal Requirements: We use and disclose Personal Information as we believe to be necessary or appropriate: (i) under applicable law, including laws outside your country of residence; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iv) to enforce our terms and conditions; (v) to protect our operations or those of any of our affiliates; (vi) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.
Comments and Forums: If you provide Personal Information on the Site in comments to a blog or in a testimonial, this information will be publicly available to anyone using the Site.
4. COOKIES AND OTHER PASSIVE COLLECTION TECHNOLOGIES
As you navigate the Site, certain Traffic Data may be passively collected, meaning it is gathered without your actively providing it. This is done using the following technologies in the following ways:
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type and operating system type and version screen resolution, and Internet browser type and version.
Through your device: If you access the Site through a mobile device or other network-connected product, certain information may be collected about that device, including your device type, network service provider, and other identifiers. We may collect unique device identifiers (such as IDFA and AID tags and UUID and UDID identifiers) associated with the devices you use to access the Site.
Using Monitoring Tools: Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”) to better tailor the Site in order to provide a better service. These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Site. These technologies usually work in conjunction with cookies. To disable cookies used on our Site, and therefore any other tracking technologies that work in conjunction with these cookies, please follow the instructions below.
IP Address: Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many online service providers, including website operators. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site. Social Media Plug-Ins: We use social media plug-ins from social media networks like Facebook, Pinterest, Instagram, and YouTube, which are labeled on our Site with the well-known symbols of the respective social network. If you interact with these plug-ins, your activity on the Site may also be made available to those social networks. In order to understand how those social networks use and disclose your Personal Information, please review the privacy policies available on the websites of those social networks.
Although our use of passive collection technologies may change over time as technology evolves, the above descriptions are designed to provide you with additional detail about our current approach to information collected from passive technologies.
We take what we believe to be reasonable steps to protect the Personal Information collected by us from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration, and destruction. However, no network, server, database, or Internet or email transmission is ever fully secure, error-free, or “hacker proof.” Therefore, you should take special care in deciding what information you provide to us. Please keep this in mind when disclosing any Personal Information.
6. DATA RETENTION
We generally retain Personal Information for so long as it may be relevant to the purposes above, or for longer when required by law. To dispose of Personal Information, we may anonymize it, delete it, or take other appropriate steps. Even if we delete your Personal Information, it may persist on backup or archival media for an additional period of time for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes.
7. YOUR RIGHTS AND CHOICES
Opt Out From Direct Electronic Communications. We may send you direct electronic communications, such as through email. You may “opt out” of receiving these electronic communications by following the instructions in the message that you receive, or by sending an email to firstname.lastname@example.org indicating which communications you no longer wish to receive. Note that if you are a user we may still send certain administrative messages to you by email. Please note that if you use more than one name or email address when communicating with Craft Hot Sauce LLC or using the Site, you may continue to receive communications from us to any name or email address not specified in your opt-out request.
Opt Out From Postal Mailing List. We may send you direct communications by mail to your postal address. You may “opt out” of receiving these communications by sending an email to email@example.com indicating which communications you no longer wish to receive.
Additional Opt Out Rights. You may opt out of having your directly identifiable Personal Information, which has been voluntarily provided to us through online forms, membership or registration forms, surveys, online purchasing, or e-mail, prospectively retained by us, used by us for secondary purposes, or disclosed by us to third parties, by contacting us via email at firstname.lastname@example.org and including your name and physical address. Please note that certain exceptions to this opt-out right may apply where permitted by applicable law, including where we are unable to verify your identity, where Personal Information is necessary to obtain the products or services you have requested, or where Personal Information must be retained to comply with applicable law or legal process.
Right to Access and Correct. Upon your request via postal mail, e-mail, or telephone, we will provide you with a summary of any directly identifiable Personal Information retained by us that has been voluntarily provided by you to Craft Hot Sauce LLC through online forms, membership or registration forms, surveys, online purchasing, or e-mail. You may modify, correct, change or update your Personal Information by contacting us via postal mail, e-mail, or telephone at the addresses or numbers above.
8. CALIFORNIA RESIDENTS
If you are a California resident, California Civil Code Section 1798.83 provides you with the right to request certain information regarding disclosure of your personal information to third parties for direct marketing purposes, including a description of the categories of personal information disclosed. In order to obtain such information, please email your request to email@example.com or write to us at the address above.
10. HOW TO CONTACT US